Shipping policy
Shipping Options
- Paid Shipping: Applies to single-item orders
- Express Shipping: Paid express options are available at checkout where applicable
Order Processing & Delivery
- Orders are processed within 1–2 business days
- Delivery times are shown at checkout and vary by location and shipping method
- Delivery estimates are not guaranteed and may take longer for rural areas
- Some international orders may not include tracking
Address Accuracy
Please ensure your shipping address is correct and complete at checkout.
- We are not responsible for delays or non-delivery due to incorrect addresses
- Orders returned due to incorrect addresses may incur additional reshipping fees
- Refunds are not issued for orders with incorrect shipping details
Lost or Stolen Packages
- Once an order is marked as delivered, responsibility passes to the recipient
- If a package is lost or delayed in transit, the courier will conduct an investigation
- Couriers have access to the most accurate tracking updates and can assist further
Customs, Duties & Taxes
- International customers outside the U.S. & Canada are responsible for any customs duties or taxes
- Please check with your local customs office for more information
For shipping questions, contact us at shoponline.studio55@gmail.com